At Hexon Premium Home Renovations, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. What Information We Collect
We may collect personal information including your name, contact details, address, and project-related information when you:
- Submit an enquiry
- Request a quote
- Engage our services
We may also collect website usage data via cookies.
2. How We Use Your Information
We use your information to:
- Provide renovation services
- Communicate with you
- Prepare quotes and manage projects
- Improve our website and services
3. Disclosure of Personal Information
We may share your information with:
- Contractors and suppliers involved in your project
- Service providers (e.g. IT, hosting)
- Authorities where required by law
We do not sell your personal information.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
5. Access and Correction
You may request access to or correction of your personal information by contacting us.
6. Cookies
We use cookies to improve your browsing experience and analyse website traffic.
7. Complaints
If you believe we have breached the APPs, you may contact us. If unresolved, you can contact the Office of the Australian Information Commissioner (OAIC).